- The mobile phone address book is not transferred completely (For internal use only!) (For internal use only!) -

主题编号
LI82.70-P-070985
版本
8
功能组
82.70 Telephone, Voice-control-system(VCS)
日期
07-09-2021
有效性
Model series 213 with code 506/531
Model series 238 with code 506/531
Model series 257 with code 506/531
Model series 290 with code 506/531
Model series 463 facelift with code EU4
Model series 205 with code 531 (with NTG5Star2 High)
Model series 253 with code 531 (with NTG5Star2 High)
Model series 222 with code 531 (with NTG5Star2 High)
Model series 217 with code 531 (with NTG5Star2 High)
更改原因
Validity adjusted,
translation error in 'Remedy': Please change English version to "The system is state-of-the-art".

投诉

The mobile phone address book is not transferred completely to the multimedia system (COMAND/MBUX).

In some cases, the call list shows just the telephone numbers but no names.

The problem only occurs in combination with the Apple iPhone.


原因

Apple software as of iOS 13.x

文件
名称
Adressbook.JPG.jpg Address book with wrong content

补救

Model series 213/238/257/290/463 facelift (NTG5.5):

The problem can only be rectified with new iOS14.x software.

The new software has been available since the middle of September 2020.


Model series 205/253/222/217 (with NTG5Star2 High):

The system is state-of-the-art.

If necessary, the address book can be permanently stored in a vcf format by exporting it onto a USB flash drive and importing it onto the head unit.


Note: Please do not replace any parts


症状
症状
Communication/information / Communication / Mobile phone / Telephone / Malfunction, address/phone book