- COMAND Map Download Manager (Map Download Tool) is available (For internal use only!) -

主题编号
LI82.85-P-070038
版本
4
功能组
82.85 Navigation and Communication systems
日期
05-02-2020
有效性
All mode series with NTG4.5, NTG5 with COMAND (code 531) and NTG6 with Connect 20 (code 548/549 and code 365)
更改原因
Change the description of attachments; add payment process and modified dealer contract

投诉

COMAND Map Download Manager (Map Download Tool) is available.


原因

COMAND map data (NTG4.5, NTG5 (Star 1 and Star 2), NTG5.5 & NTG6) is available in Download Manager. We have applied one user account for each workshop based on the origional information which provide by Regional office, you may use this account to login and download newest map data to fulfil the requirement of customer map update, at the same time, this newest map data can be used for the map update before new cars' delivery.


补救

Please use the links (https://www.map.dlmap.navinfo.com/mdt/MDT_install.zip) to download the MDT software.

Please use your own proprietary account to login and download the map data (each account will have a coincident check from backend server). To generate the activation codes, you must obey the principles in "activation codes generation self-service" which was announced before.

Addtionally, for NTG4.5 (V11.0) and NTG5.5 (V22.0), payment channel is available in Navinfo Wechat payment platform recently, please follow the guideline to pay the charge and renew the contract if necessary.

eg. Vehicle must be only for China mainland market and have NTG 6 Connect 20 as standardand, vehicle should be within 3 years of free map data updates (up to 3 years as of first registration date).

- SA code (548/549+502): e.g. A, B, CLA, GLB, GLC, GLE and GLS Models (some models will be brought to the market in coming future)

After the Connect 20 map update, workshop can claim 0.2 hrs in the warranty system, damage code is 8204X 01(only for vehicles with model year 809, map update can no longer be invoiced via damage code 8204X 01 for vehicles as of YoM 19/1 (code 800+502)). More related inforamtion, please see SI82.85-P-0019A.

Any questions regarding COMAND Map Download Tool, please collect detailed information and contact info@navinfo.com or hotline which described in the attachment (please specify email title with COMAND MAP DLM problem report_User name_Dealer name).

文件
名称
Additional information from TS_PC.pdf Additional information
COMAND DLM Operation Manual - Navinfo 201907.pdf DLM Operation manual
Navinfo_Dealer contract.pdf Dealer contract
Navinfo_Newsletter_NTG4.5.pdf NTG4.5 Newsletter
Navinfo_Newsletter_NTG5.5.pdf NTG5.5 Newsletter
Navinfo_Payment process guideline.pdf Payment process guideline (example from NTG5.5)

症状
症状
Communication/information / Communication / Navigation / Navigation - Function / Individual functions are not selectable/not available in navigation mode
Communication/information / Communication / Navigation / Navigation - Function / Error in map display
Communication/information / Communication / Navigation / Mobile navigation unit / Function error
Communication/information / Communication / Navigation / Navigation - Function / Navigation not selectable/available


操作号/损坏代码
操作号
操作内容
时间
损坏代码
提示
82-9900 MAP DATA FOR NAVIGATION SYSTEM UPDATE 0.1 8204X01
54-0650 ON-BOARD POWER SUPPLY VOLTAGE MAINTAIN (WHEN CHECKING/TESTING AND<br />TROUBLESHOOTING) 0.1 8204X01