- Audible "cracking" from the speakers when using Bluetooth Handsfree telephony or InCarCom. Distortion when using SDS voice control (For internal use only!) -

主题编号
LI82.85-P-070508
版本
2
功能组
82.85 Navigation and Communication systems
日期
04-01-2021
有效性
Model series 118, 167, 177, 205, 213, 217, 222, 238, 247, 253, 257, 293 with modification year 19/1
更改原因
State damage code

投诉

When using Bluetooth Handsfree telephony or In-Car Communication, a "cracking" noise is heard from the speakers every 15 minutes.

Distortion when using SDS voice control.


原因

Software error in the HERMES control unit which carries out a microphone check every 15 minutes. This results in an audible noise from the speakers.


补救

Software update of HERMES control unit N112/9 to software release E409.6 or higher via XENTRY Diagnostics.


症状
症状
Communication/information / Communication / Voice control system VCS / Malfunction
Communication/information / Entertainment / Audio/Sound / Speakers emit interference noise
Communication/information / Communication / Mobile phone / Telephone / Poor understanding
Communication/information / Communication / Voice output / Malfunction

控制单元/故障代码
控制单元
故障代码
故障代码说明
N112/9 - Control unit for telematics services (HERMES) null

操作号/损坏代码
操作号
操作内容
时间
损坏代码
提示
54-0991 Program and code control unit .................... (After quick test) 0.3Hrs 8209Z52