- HERMES event code B16AC00 "The configuration of the SIM card of the control unit is faulty" with no customer complaint (For internal use only!) -

主题编号
LI82.85-P-072712
版本
1
功能组
82.85 Navigation and Communication systems
日期
04-01-2021
有效性
Vehicles with code 362
更改原因
Countries extended

投诉

In the quick test, HERMES event code B16AC00 "The configuration of the SIM card of the control unit is faulty" is displayed as current and stored.

There is no customer complaint.


原因

Under certain conditions, event code B16AC00 may be stored due to the HERMES roaming behavior during transport between the country of manufacture and the country of use.

By mistake, the event code is not reset after the HERMES communications module successfully connects with the Daimler Vehicle Backend for the first time.

The cause of this behavior is under investigation.


补救

If there is no customer complaint, event code B16AC00 can be ignored.


症状
症状
Communication/information / Telematics service / Activation/deactivation / Control unit cannot be activated/deactivated

控制单元/故障代码
控制单元
故障代码
故障代码说明
N112/9 - Control unit for telematics services (HERMES) B16AC00 The configuration of the SIM card of the control unit is faulty. This error code can be ignored and erased.